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Trial Period Details
We offer this 10 trial period to ensure that all our customers remain happy. This trial period does not include full custom orders. That doesn't mean that if you call in and request certain colors, or a certain hide such as: sting ray, hair on, etc... that you would not qualify for the refund. Although, if you order a saddle and change the design of the patterns in any way such as: square skirts, longer skirts, etc... and/or have names or brands put on the saddle, it then becomes yours. We will not be able to take those types of saddles back. However, we will be happy to add brands, names or make some pattern changes to your saddle, that's what makes it a custom order; we just recommend that you ride an Ultra Lite before placing this type of order.
If you have any further questions or concerns about this matter please contact us here at Panther Canyon Saddlery.
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